Privacy policy
Privacy Policy
Last Updated: June 24, 2026
ZÊ-vik operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a personalized shopping experience (the “Services”). ZÊ-vik is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
“Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal Information does not include anonymized information that cannot reasonably identify you.
Depending on how you interact with our Services, we may collect the following categories of Personal Information:
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Contact details, including your name, billing address, shipping address, phone number, and email address.
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Financial information, including payment card details, transaction details, payment methods, and payment confirmations.
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Account information, including usernames, passwords, security questions, preferences, and settings.
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Transaction information, including products viewed, added to cart, wish-listed, purchased, returned, exchanged, or canceled.
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Communications with us, including customer service inquiries and correspondence.
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Device information, including IP address, browser type, device identifiers, and network connection details.
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Usage information, including interactions with our Services and browsing activity.
Sources of Personal Information
We may collect Personal Information:
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Directly from you when you create an account, place an order, contact us, or otherwise provide information.
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Automatically through cookies and similar technologies when you use our Services.
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From service providers acting on our behalf.
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From business partners and third parties.
How We Use Your Personal Information
We may use your Personal Information to:
Provide, Personalize, and Improve the Services
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Process orders and payments.
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Fulfill purchases, returns, and exchanges.
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Manage customer accounts.
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Arrange shipping and delivery.
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Recommend products and personalize your shopping experience.
Marketing and Advertising
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Send marketing communications via email or other channels.
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Display personalized advertisements based on your interactions with our Services.
Security and Fraud Prevention
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Verify accounts and transactions.
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Detect and prevent fraudulent or unauthorized activity.
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Protect our business, customers, and Services.
Customer Support
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Respond to inquiries.
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Provide assistance and maintain customer relationships.
Legal Compliance
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Comply with legal obligations.
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Respond to lawful requests from government authorities.
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Enforce our Terms of Service and other policies.
How We Share Personal Information
We may share Personal Information:
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With Shopify and service providers that help operate our business.
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With marketing and advertising partners.
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When required by law.
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In connection with a business transaction such as a merger, acquisition, or sale of assets.
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With affiliates and related entities.
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When you direct us to share information with third parties.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify may collect and process information related to your access to and use of the Services in order to provide and improve its platform.
For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy at:
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
Our Services are not intended for children. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us and we will take appropriate steps to remove such information.
Security and Data Retention
While we implement reasonable security measures, no system can be guaranteed to be completely secure.
We retain Personal Information only as long as necessary to:
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Provide the Services.
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Comply with legal obligations.
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Resolve disputes.
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Enforce agreements and policies.
Your Rights
Depending on your location, you may have rights including:
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Access to your Personal Information.
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Correction of inaccurate information.
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Deletion of Personal Information.
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Data portability.
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Restriction or objection to processing.
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Withdrawal of consent where processing is based on consent.
To exercise any applicable rights, please contact us.
Complaints
If you have concerns regarding how we process your Personal Information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses or equivalent legal mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page and the “Last Updated” date will be revised accordingly.
Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
ZÊ-vik
Email: joao@zê-vik.com

